Support

We're here to help you get the most out of KC Learns.

KC Learns is a class-management app that connects students, parents, and instructors — with attendance tracking, class schedules, and instant notifications. If you have a question, run into a problem, or need help with your account, reach out and we'll get back to you.

Common questions

How do I sign in?

Your account is created by your class administrator. You'll receive an invitation by email — follow the link to set your password, then sign in with your email address.

I forgot my password

On the sign-in screen, tap Forgot password and enter your registered email. You'll receive a link to reset it.

I'm not receiving notifications

Make sure notifications are enabled for KC Learns in your device Settings → Notifications. For WhatsApp updates, confirm your administrator has your correct phone number on file.

How is attendance recorded?

Instructors mark attendance for each session. Students and parents are notified automatically whenever attendance is recorded or a class schedule changes.

How do I update my profile or phone number?

Contact your class administrator to update your name, email, or phone number, or email us at the address above.

How do I delete my account?

Email kc.learns.work@gmail.com with the subject line "Account Deletion Request" and your registered email address. See our Privacy Policy for details on what data is removed.

Privacy

Read how we handle your data in our Privacy Policy.

Contact us

For anything not covered here, email kc.learns.work@gmail.com and we'll be happy to help.